A technology feedback survey is one that is used by a technology company in order to obtain feedback from those who make use of the technology. A technology feedback survey is useful in many ways to organizations that rely primarily on technology for progress and success. Some of the areas where this survey is helpful are in schools, banking industry and other places where technology is used. The result of the questionnaires helps to know the areas where improvement in technology is needed.
Sample Technology Feedback Survey
Name of person offering feedback ___________________________________
Address of the person ___________________________________
Contact number of the person ___________________________________
Email id of the person ___________________________________
1. Since how long have you been using the technology of our company?
a. More than one year
b. Less than one year
2. Please provide you opinion on the performance of the technology provided by our company?
a. Extremely good
b. Somewhat good
c. Not so good
d. Extremely poor
3. Do you think the technology of our company is compatible with the platform being used at present?
4. Do you think that the technology of our company is up to date and swift in offering the needed solution to the users?
5. What do you think are the best things about the technology of our company from the following parameters?
a. Excellent navigation
b. User friendly
c. Good pricing
d. Less issues when compared to other similar technologies available in the market
e. If other, please mention
6. Are you satisfied with the service provided in resolving technology issues by our company?
a. Extremely satisfied
b. Somewhat satisfied
c. Not at all satisfied
d. Completely dissatisfied
7. Please provide a few suggestions to improve the functioning and features of the technology provided by our company?