Restaurant Customer Feedback Survey

A restaurant customer feedback survey is a kind of a survey which is conducted by a restaurant to know what its customers have to say about it. The survey consists of a questions which is aimed at asking the customers their honest views about the food, ambience and service.

Such a survey is important for restaurants because it helps them fathom the areas where they are lacking and how they can improve to ensure total customer satisfaction. The following is a sample of a restaurant customer feedback survey for your reference.

Sample Restaurant Customer Feedback Survey:

Name of respondent:

Age of respondent:

Email address of respondent:

Phone number of respondent:

Gender of respondent:

Kindly answer all of the given questions in the spaces provided.

Q1. How would you rate the quality and taste of the food served at this restaurant?

  1. Very good
  2. Good
  3. Average
  4. Bad

Q2. How would you rate the service offered to the guests at the restaurant?

  1. Very good
  2. Good
  3. Average
  4. Bad

Q3. Do you like the ambience of the restaurant?

  1. Yes, very much
  2. Yes
  3. Not very much
  4. Not at all

Q4. What would you say about the variety of options of food offered at the restaurant?

  1. Excellent variety
  2. Good variety
  3. Variety needs to be improved

Q5. What would you say about the variety of drinks offered at the restaurant?

  1. Excellent variety
  2. Good variety
  3. Variety needs to be improved

Q6. Would you recommend this restaurant to someone else?

  1. Yes, ofcourse
  2. Not sure
  3. Not at all

Q7. Would you like to visit this restaurant again?

  1. Yes, ofcourse
  2. Not sure
  3. Not at all

Q8. Would you like to give any suggestions to help us serve you better?

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