New Product Feedback Survey

A new product feedback survey is undertaken by a company in order to know the acceptability of its new product launched in the market.

The survey helps greatly in identifying the good and bad things about the new product and make improvements to the same as applicable. The survey is taken from the customers who are willing to give their opinion about the product after usage.

Also this survey is the most effective and simple method of getting feedback about a new product.

Sample New product feedback survey

Name of the customer : ……………………………………………..

Address of the customer : ……………………………………………..

Contact number of the customer : ……………………………………………..

Age of the customer : ……………………………………………..

1. Have you used the new product “XXXX” launched by our company recently?

a) Yes

b) No

2. If you used our new product launched recently then please let us know what you think about the appearance and packaging of the product?

a) Good

b) Average

c) Bad

d) Poor

e) Can’t say

3. What do you think about the product standard?

a) Extraordinary

b) Satisfactory

c) Average

d) Good

e) Poor

4. Please provide your opinion about the best thing about this new product launched by our company?

a) Quality

b) Packaging

c) Price

d) Availability

e) Can’t say

5. Do you think the price of the product is suitable?

a) Yes

b) No

c) Can’t say

6. Will you advise the usage of the product to your friends and relatives?

a) Yes

b) No

c) Never

d) Can’t say

7. What do you think are the changes that are required in the product?

__________________________

8. Do you feel the product is available easily at the stores near your place of shopping?

a) Yes

b) No

c) Sometimes

d) Can’t say

9. How frequently do you buy our new product?

a) Daily

b) Weekly

c) Monthly

d) Quarterly

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