Customer satisfaction survey example

Customer satisfaction survey is an important survey that helps to find out the satisfaction level of a customer. These surveys play an important role to drive a company towards profit in business and in good ranking among competitors. Customer Satisfaction Survey consists of questions which are directly related to the satisfaction of a customer with respect to a particular product or service.

“Customer satisfaction survey example sample”:

Q1. Kindly provide us your contact details.

Q2. How will you evaluate your experience with our brand?

  1. Brilliant
  2. good
  3. satisfactory
  4. average

Q3. Will you recommend our products to your friends and family?

  1. Yes
  2. No
  3. Not sure

Q4. Why do you prefer our product over other competitors?

  1. Renowned name
  2. Superior Quality
  3. Excellent performance
  4. Cost effective
  5. If any other, please specify

Q5. How do you rate your experience with our technical customer support staff?

  1. Outstanding
  2. Good
  3. Poor

Q6. Is there any changes which you would like to see in our product which will enhance your satisfaction level?

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