A customer feedback survey is an important tool to gauge the satisfaction level of the customer after using the product or availing the service. This is a very important tool in bringing improvement or changes in from the feedback gathered.
Sample Customer Feedback Survey
1. How would you like to rate the product?
2. Do you agree that the product has solved your purpose?
a) Yes to a great extent
b) No, not at all
c) To some extent
3. Would you like to use this product regularly?
4. Would you recommend this product to your family and friends?
5. Are you satisfied with the price of the product?
a) Very satisfied
c) Somewhat satisfied
d) Not satisfied
6. What do you feel is the best feature of this product?
7. Would you like to suggest any improvements?