Category Archives: Survey Examples

Sales Training Evaluation Survey

A sales training evaluation survey is a kind of a survey which is conducted within an organization to evaluate its sales training process or procedure. The survey is done to know how well the training program is conducted and how satisfied are the trainees with the training obtained.

The survey helps the company to improve upon its training procedure with the help of feedback from its trainees. The following is a sales training evaluation survey which can be used for reference purpose by anyone.

Sample Sales Training Evaluation Survey:

Name of the trainee:

Email address of the trainee:

Phone number of the trainee:

Address of the trainee:

Please answer all of the following given questions of the sales training evaluation survey in the spaces that have been provided.

Q1. For how long were you part of the sales training of this company?

  1. 0-2 months
  2. 2-4 months
  3. More than 4 months

Q2. What would you say about the level of the sales training provided by the company?

  1. Very good
  2. Good
  3. Average
  4. Bad

Q3. What would you say about the efficiency of the trainer of the sales training?

  1. He was very efficient
  2. He was decently efficient
  3. He was not very efficient
  4. Sorry, I didn’t find him efficient at all

Q4. Did the training provide you both practical and theoretical knowledge?

  1. Yes
  2. no

Q5. Do you find yourself more capable of working as a sales department official now after the training?

  1. Yes, definitely
  2. Yes, to some extent
  3. Not very much

Q6. Tell one thing which you would always remember from your training?

_______________________________________________________

Q7. Tell us the problems you faced during the sales training?

_________________________________________________________

Q8. Would you like to give any suggestions to improve upon the sales training provided?

________________________________________________________

Restaurant Evaluation Survey

A restaurant evaluation survey is a kind of a survey which is conducted by certain authorities or quality control organizations to evaluate the kind of quality control methods followed by a restaurant.

These types of evaluations are useful as they help to know whether or not the restaurant is working as per the code and order and whether or not it is following the quality parameter. A sample of one such restaurant evaluation survey is provided below for your reference.

Sample Restaurant Evaluation Survey:

Name of the restaurant:

Address of the restaurant:

Name of the Owner of the restaurant:

Name of the manager at the restaurant:

Year of establishment:

Name of quality control officer:

Please answer all the given questions based on your observation of the restaurant.

Q1. Did the restaurant follow the quality control measure which demands all restaurants to have bathrooms and kitchens in separate areas of the premises?

  1. Yes
  2. no

Q2. Was the restaurant clean and hygienic?

  1. Yes
  2. no

Q3. What would you say about the cleanliness of the kitchen as well as the chefs/cooks/waiters?

  1. Everything was very clean and tidy
  2. The kitchen and staff were clean but need a little improvement
  3. They violated cleanliness rules

Q4. What would you say about the quality of the food and the standard of the ingredients used?

  1. High quality
  2. Medium quality
  3. Quality less than the standard parameter

Q5. How would you rate the utensil washing mechanism at the restaurant?

  1. Excellent
  2. Good
  3. Average
  4. Not very good

Q6. Please name the violations that the restaurant is booked under.

___________________________________________________________

Q7. Does the restaurant have the permission to run further or does it need a notice?

  1. It needs a notice
  2. It can run further
  3. It has to close immediately.

Banking Relationship Survey

A banking relationship survey is one which is served by a bank to its customers in order to judge the relationship that the customers enjoy with the bank.

This survey is an affective way to check the satisfaction levels of customers of the bank and future prospects of better relationship with the customers.

Sample Banking relationship survey

Name ——————————–

Address ——————————–

Phone No ——————————–

Account No ——————————–

1. Are you happy with the banking relationship that you enjoy with our bank?

a) Yes very happy

b) Somewhat happy

c) Somewhat unhappy

d) Very unhappy

2. Please specify the kind of banking relationship you have with our bank?

a) Savings account

b) Business account

c) Checking account

d) Deposit account

3. Do you feel satisfied banking with our bank for your banking and financial needs?

a) Very satisfied

b) Somewhat satisfied

c) Somewhat unsatisfied

d) Very unsatisfied

4. Do you think our bank offers all the financial services and products that a customer requires?

a) Yes absolutely

b) No somewhat

c) Yes somewhat

d) No absolutely not

5. Is there anything you want to change in the banking relationship you enjoy with our bank?

_________________________

6. What are the aspects amongst the following that you think is most important to continue your banking relationship with our bank?

a) Customer service

b) More products

c) Home banking

d) Online banking

7. On the basis of the banking relationship you enjoy with our bank will you recommend the products and services of our bank to your acquaintances?

a) Yes very likely

b) Somewhat likely

c) Somewhat unlikely

d) Very unlikely

8. What is your opinion about the reception that you get from our bank staff when you visit our bank?

a) Very pleasant

b) Somewhat pleasant

c) Somewhat unpleasant

d) Very unpleasant

9. Are there any changes that you think are necessary to sustain the banking relationship you usher with our bank?

___________________________

Banking Customer Satisfaction Survey

A banking customer satisfaction survey is used to measure the level of satisfaction of the customers of the bank. This survey is ideal; to identify the areas that the bank is lacking in providing service to the customers.

As a result the bank can act accordingly to improve its services and adjust its products and services according to the customers’ requirements. The survey focuses on the feedback about the numerous products and services provided by the bank.

Sample Banking customer satisfaction survey

Name of the bank customer _________________________

Address of the customer _________________________

Phone number of customer _________________________

Account type _________________________

Account number _________________________

1. Are you satisfied with the services provided by our bank?

a) Very satisfied

b) Somewhat satisfied

c) Just satisfied

d) Not at all satisfied

2. How do you rate the procedure followed by our bank in opening a new account?

a) Very easy

b) Somewhat easy

c) Little difficult

d) Very difficult

3. Why do you like to bank with us. Please specify the same as per given below details?

a) Prompt service

b) Timely reminders

c) Online banking

d) Good ATM coverage

4. Do you visit personally to the bank to obtain services or mostly use our bank website for services?

________________________

5. Do you agree that the account stipulations laid down by our bank for account maintenance are proper?

a) Yes agree

b) Somewhat agree

c) Slightly disagree

d) Totally disagree

6. Do you feel safe to have a banking relationship with us?

a) Yes

b) No

c) Not sure

7. Which of the products or services of our bank do you feel are the best in the banking industry?

_________________________

8. What are the factors from among the following that you feel needs improvement in our bank?

a) Customer services

b) Range of products

c) Website navigation

d) ATM coverage

e) Others Pl specify _____________

Banking Satisfaction Survey

A banking satisfaction survey can be served to any of the persons associated with the bank. The bank management obtains a feedback from its staff, clients, customer etc in order to find out the levels of satisfaction that they have in having a relationship with the bank.

This survey helps the bank to identify areas of strength and weakness and correct them suitably for best banking practices.

Sample Banking satisfaction survey

A sample banking satisfaction survey of staff is provided below :-

Name of the staff : ——————————-

Designation of the staff : ——————————-

Years of service of staff : ——————————-

1. Are you happy with the recent policy changes that have taken place in the banking industry?

a) Yes

b) No

c) Not sure

2. Are you satisfied with you job in the designation that you are presently working in our bank?

a) Yes

b) No

c) Not sure

3. Do you think that the management of the bank recognizes the customers’ needs and makes changes in products and services accordingly?

a) Yes

b) No

c) Not sure

4. Are you happy with the hours of working that is available for our bank customers?

a) Yes

b) No

c) Not sure

5. How do you rate our bank in terms of the service provided as against other banks on similar level?

a) Excellent

b) Good

c) Average

d) Poor

6. Do you think our bank has a good website that is easy to navigate and use for the customers?

a) Yes

b) No

c) Not sure

7. What do you think is the most important factor for our customers to continue to bank with us?

a) Good customer service

b) Good ATMs coverage

c) Online banking website

d) Lower banking fees

8. Are you informed about the changes that are made in any of the procedures followed by the bank in a timely manner?

a) Yes

b) No

c) Not sure

Banking Technology Survey

A banking technology survey is one that is served by a bank to its customers in order to recognize their banking technology needs.This survey is best for banks thinking on upgrading their technology so as to make it more customer friendly and according to the needs to the bank customers.

Even though banks may provide many facilities through banking technology to their customers there are some statutory regulations that need to be followed and all services cannot be provided online.

When a bank obtains feedback from the customers regarding the technology of the bank it saves a lot of time, money and effort in upgrading to better technology for the bank.

Sample banking technology survey

Name of the bank customer : ———————————-

Address of the bank customer : ———————————-

Contact number of the bank customer : ———————————-

Type of account held by customer : ———————————-

Period of relationship of customer : ———————————-

1. What is the frequency of your use of internet at home or office?

a) Everyday

b) Once in a week

c) Once in a month

d) Rarely

e) Do not use internet

2. What is the purpose for which you make use of the computer and the internet?

a) Educational purpose

b) Banking purpose

c) Casual purpose

d) Nothing in particular

3. What is the most important factor for you to have an account with our bank?

a) Best service

b) Online technology of the bank

c) Availability of ATM at many locations

d) Low fees and charges

4. Do you make use of our online banking technology?

a) Yes

b) No

c) Sometimes

d) Not sure

5. Please rate the website of our bank that is available to the customers for online transactions and account checking?

a) Very compatible and is customer friendly

b) Not at all user friendly

c) Sometimes user friendly

d) Don’t like the website navigation at all.

New Product Feedback Survey

A new product feedback survey is undertaken by a company in order to know the acceptability of its new product launched in the market.

The survey helps greatly in identifying the good and bad things about the new product and make improvements to the same as applicable. The survey is taken from the customers who are willing to give their opinion about the product after usage.

Also this survey is the most effective and simple method of getting feedback about a new product.

Sample New product feedback survey

Name of the customer : ……………………………………………..

Address of the customer : ……………………………………………..

Contact number of the customer : ……………………………………………..

Age of the customer : ……………………………………………..

1. Have you used the new product “XXXX” launched by our company recently?

a) Yes

b) No

2. If you used our new product launched recently then please let us know what you think about the appearance and packaging of the product?

a) Good

b) Average

c) Bad

d) Poor

e) Can’t say

3. What do you think about the product standard?

a) Extraordinary

b) Satisfactory

c) Average

d) Good

e) Poor

4. Please provide your opinion about the best thing about this new product launched by our company?

a) Quality

b) Packaging

c) Price

d) Availability

e) Can’t say

5. Do you think the price of the product is suitable?

a) Yes

b) No

c) Can’t say

6. Will you advise the usage of the product to your friends and relatives?

a) Yes

b) No

c) Never

d) Can’t say

7. What do you think are the changes that are required in the product?

__________________________

8. Do you feel the product is available easily at the stores near your place of shopping?

a) Yes

b) No

c) Sometimes

d) Can’t say

9. How frequently do you buy our new product?

a) Daily

b) Weekly

c) Monthly

d) Quarterly

Wedding Planning Survey

Wedding is a major event in the life of any person. It is more so important for the parents of the groom and the bride as they are responsible for successfully conducting the event.

A wedding planning survey is usually taken by the parents or relatives of the groom or the bride in order to understand the requirements and the arrangements that need to be made for the wedding.

This survey helps people to organize and conduct a major event as wedding in a smooth and orderly manner.

Sample Wedding planning survey

Name : _____________________________

Male / Female : _____________________________

Age : _____________________________

Address : _____________________________

Contact number : _____________________________

1. Has the wedding date been decided?

a) Yes

b) No

2. Has the timings for the wedding been finalized?

a) Yes

b) No

3. Has the venue for the wedding been finalized?

a) Yes

b) No

4. What is the kind of venue that the wedding is planned to be conducted at?

_________________________

5. Has the list of guest who needs to be invited to the wedding been finalized?

a) Yes

b) No

6. How many people are expected for the wedding?

a) More than 100

b) More than 200

c) More than 300

d) More than 400

e) 500 and more

7. What is the budget that has been allocated for the entire wedding including food, decoration and return gifts?

___________________________

8. Has the menu for the wedding occasion been finalized?

a) Yes

b) No

9. Has the estimate for the wedding expenses been arrived at?

a) Yes

b) No

10. Has the wedding decoration arrangements been finalized for the wedding day?

a) Yes

b) No

11. Have the wedding garments for the groom and the bride been finalized?

a) Yes

b) No

12. Has the stay and accommodation arrangements for the guests been finalized?

____________________________

Retirement Planning Survey

A retirement planning survey is one in which an individual is assessed with the planning undertaken for retirement.

This survey helps to assess the kind of funds that the individual thinks will be necessary to sustain the living according to present day standards.

This survey helps individuals to arrive at their retirement needs and rehash their investments planning accordingly.

Sample Retirement planning survey

Name of the individual : __________________

Communication address : __________________

Contact number : __________________

Email address : __________________

Date of birth : __________________

1) Please provide some details about your employment?

_____________________

2) Please choose a category of income level that you fall into from the below mentioned annual income levels?

a) $1000

b) $2000

c) $3000

d) $4000

e) More than $5000

3) What percentage of your income do you invest in savings that will help when you retire?

_____________________

4) Are you aware of the exact date of your retirement?

a) Yes

b) No

c) Know the year but not exact date

5) Will you wait until your exact date of retirement arrives or take voluntary retirement?

_______________________

6) Do you have any idea about the amount of pension you will get on retirement?

a) Yes

b) No

7) Have you made any investments that will cater to your post retirement financial needs?

a) Yes

b) No

c) Not yet

d) Planning to invest shortly

e) Not yet decided about it

8) What are the kinds of investments you have made for post retirement financial needs from the following categories?

a) Stock market

b) Mutual funds

c) Insurance

d) Bank investments

e) Liquid cash

9) Do you have any investments that match in time with your retirement date?

_______________________

10) How much money of your annual income do you invest in an insurance plan meant especially for retirement needs?

______________________

Strategic Planning Survey

A strategic planning survey as the name suggests is one that is used by an organization to assess the performance of a strategy that has been adopted by it earlier.

This survey is undertaken to understand the levels of success of the strategy devised by the policy makers in the organization from the staff.

This survey is ideal to assess the qualitative and quantitative achievements of a given strategy implemented in an organization.

Sample Strategic planning survey

1. Please specify some of the strategies that have had a major impact both positively and negatively on your organization in the previous quarter of the financial year?

__________________________

2. Please specify a strategy that you think had a positive impact on the organization amongst the various strategies implemented in the previous quarter?

__________________________

3. Please specify a strategy that you think had a negative impact on the organization amongst the various strategies implemented in the previous quarter?

___________________________

4. Please specify the name and designation of the person who has framed this strategy in the organization?

__________________________

5. Does your organization have an alternative strategy in place of strategies that have failed in the previous quarter?

__________________________

6. Has there been a review for the strategies that have been implemented in the previous quarter?

__________________________

7. What are the resources that have been most used to implement the strategies in your organization?

a) Manpower resources

b) Monetary resources

c) Technical resources

d) Equipment resources

e) All of the above

8. What do you think will help an organization to achieve success with strategic plans?

a) Better management

b) Better utilization of funds

c) Better utilization of manpower

d) Better strategies

e) None of the above

9. Has your organization taken measures for all the risks that will be faced in the implementation of strategies?

__________________________

10. Specify what should be the primary aim of a strategy devised in an organization?

__________________________