Restaurant Business Plan Survey

A restaurant business plan survey is a kind of a survey which is conducted by a restaurant to study and examine its own business plan and whether or not that plan is being followed correctly.

The survey can be in the form of a written questionnaire which the restaurant manager must answer so that a verdict can be reached regarding the effectiveness of the plan. A sample of a restaurant business plan survey is given below and can be used for reference purpose by anyone.

Sample Restaurant Business Plan Survey:

Name of the restaurant:

Address of the restaurant:

Phone number of the restaurant:

Name of respondent:

Position in the restaurant:

Given below are a few restaurant business plan survey questions. Please answer all of the given questions in the spaces that have been provided.

Q1. What is the basic theme and the gist of the restaurant business plan?

___________________________________________________

Q2. Is the staff of the restaurant aware of the business plan in a basic way?

  1. Yes
  2. No
  3. Some of the staff knows

Q3. What measures have you followed to ensure that the business plan is followed completely?

_____________________________________________________________

Q4. To what length do you honestly believe is the restaurant business plan being followed?

  1. Completely
  2. To a large extent
  3. To some extent
  4. Not at all

Q5. Which departments do you think need to work further to implement the business plan?

  1. Marketing department
  2. Accounting department
  3. Sales department
  4. Restaurant staff
  5. Other(please specify)

Q6. How much more do you think the restaurant can benefit if the plan is totally implemented?

  1. By a big measure
  2. A little bit
  3. Not a lot

Q7. Personally, do you think the restaurant business plan is effective and correctly designed for this restaurant?

  1. Yes
  2. No
  3. Not sure

Sales Training Evaluation Survey

A sales training evaluation survey is a kind of a survey which is conducted within an organization to evaluate its sales training process or procedure. The survey is done to know how well the training program is conducted and how satisfied are the trainees with the training obtained.

The survey helps the company to improve upon its training procedure with the help of feedback from its trainees. The following is a sales training evaluation survey which can be used for reference purpose by anyone.

Sample Sales Training Evaluation Survey:

Name of the trainee:

Email address of the trainee:

Phone number of the trainee:

Address of the trainee:

Please answer all of the following given questions of the sales training evaluation survey in the spaces that have been provided.

Q1. For how long were you part of the sales training of this company?

  1. 0-2 months
  2. 2-4 months
  3. More than 4 months

Q2. What would you say about the level of the sales training provided by the company?

  1. Very good
  2. Good
  3. Average
  4. Bad

Q3. What would you say about the efficiency of the trainer of the sales training?

  1. He was very efficient
  2. He was decently efficient
  3. He was not very efficient
  4. Sorry, I didn’t find him efficient at all

Q4. Did the training provide you both practical and theoretical knowledge?

  1. Yes
  2. no

Q5. Do you find yourself more capable of working as a sales department official now after the training?

  1. Yes, definitely
  2. Yes, to some extent
  3. Not very much

Q6. Tell one thing which you would always remember from your training?

_______________________________________________________

Q7. Tell us the problems you faced during the sales training?

_________________________________________________________

Q8. Would you like to give any suggestions to improve upon the sales training provided?

________________________________________________________

Restaurant Evaluation Survey

A restaurant evaluation survey is a kind of a survey which is conducted by certain authorities or quality control organizations to evaluate the kind of quality control methods followed by a restaurant.

These types of evaluations are useful as they help to know whether or not the restaurant is working as per the code and order and whether or not it is following the quality parameter. A sample of one such restaurant evaluation survey is provided below for your reference.

Sample Restaurant Evaluation Survey:

Name of the restaurant:

Address of the restaurant:

Name of the Owner of the restaurant:

Name of the manager at the restaurant:

Year of establishment:

Name of quality control officer:

Please answer all the given questions based on your observation of the restaurant.

Q1. Did the restaurant follow the quality control measure which demands all restaurants to have bathrooms and kitchens in separate areas of the premises?

  1. Yes
  2. no

Q2. Was the restaurant clean and hygienic?

  1. Yes
  2. no

Q3. What would you say about the cleanliness of the kitchen as well as the chefs/cooks/waiters?

  1. Everything was very clean and tidy
  2. The kitchen and staff were clean but need a little improvement
  3. They violated cleanliness rules

Q4. What would you say about the quality of the food and the standard of the ingredients used?

  1. High quality
  2. Medium quality
  3. Quality less than the standard parameter

Q5. How would you rate the utensil washing mechanism at the restaurant?

  1. Excellent
  2. Good
  3. Average
  4. Not very good

Q6. Please name the violations that the restaurant is booked under.

___________________________________________________________

Q7. Does the restaurant have the permission to run further or does it need a notice?

  1. It needs a notice
  2. It can run further
  3. It has to close immediately.

Restaurant Employee Satisfaction Survey

A restaurant employee satisfaction survey is a kind of a survey which is created by restaurants to get to know about the satisfaction level of its employees. The survey is usually in the form of a questionnaire which tries to evaluate the things which the employees are not satisfied with.

The survey helps the restaurants to know the areas of improvement as far as the employee satisfaction is concerned. Given below is a sample of a restaurant employee satisfaction survey which can be used by anyone for reference.

Sample Restaurant Employee Satisfaction Survey:

Name of the employee:

Working position of the employee:

Phone number of the employee:

Department of the employee:

Given below are a few employee satisfaction survey questions. Kindly answer all the questions in the spaces provided below.

Q1. Since when have you been working in this company?

  1. 0-1 year
  2. 1-3 years
  3. 3-5 years
  4. More than 5 years

Q2. Are you satisfied with the position that you are working on at present?

  1. Yes, very satisfied
  2. Satisfied
  3. Not very satisfied
  4. Not at all satisfied

Q3. What would you say about the working conditions at this restaurant?

  1. Excellent
  2. Good
  3. Not very good

Q4. What would you say about the promotions and salary pattern of the restaurant?

  1. Very satisfying
  2. Satisfying
  3. Not very satisfying
  4. Not at all satisfying

Q5. What are your views about the management and employer behavior towards you?

  1. Excellent
  2. Good
  3. Average
  4. Not very good

Q6. How do you think can your working experience be improved at this restaurant?

  1. By changing salary policies
  2. By improving working conditions
  3. By changing employer behavior
  4. Other(please specify)

Q7. Would you like to add anything else regarding your satisfaction level at this restaurant?

______________________________________________________

Restaurant Customer Feedback Survey

A restaurant customer feedback survey is a kind of a survey which is conducted by a restaurant to know what its customers have to say about it. The survey consists of a questions which is aimed at asking the customers their honest views about the food, ambience and service.

Such a survey is important for restaurants because it helps them fathom the areas where they are lacking and how they can improve to ensure total customer satisfaction. The following is a sample of a restaurant customer feedback survey for your reference.

Sample Restaurant Customer Feedback Survey:

Name of respondent:

Age of respondent:

Email address of respondent:

Phone number of respondent:

Gender of respondent:

Kindly answer all of the given questions in the spaces provided.

Q1. How would you rate the quality and taste of the food served at this restaurant?

  1. Very good
  2. Good
  3. Average
  4. Bad

Q2. How would you rate the service offered to the guests at the restaurant?

  1. Very good
  2. Good
  3. Average
  4. Bad

Q3. Do you like the ambience of the restaurant?

  1. Yes, very much
  2. Yes
  3. Not very much
  4. Not at all

Q4. What would you say about the variety of options of food offered at the restaurant?

  1. Excellent variety
  2. Good variety
  3. Variety needs to be improved

Q5. What would you say about the variety of drinks offered at the restaurant?

  1. Excellent variety
  2. Good variety
  3. Variety needs to be improved

Q6. Would you recommend this restaurant to someone else?

  1. Yes, ofcourse
  2. Not sure
  3. Not at all

Q7. Would you like to visit this restaurant again?

  1. Yes, ofcourse
  2. Not sure
  3. Not at all

Q8. Would you like to give any suggestions to help us serve you better?

_______________________________________________________________

Marketing Employee Satisfaction Survey

A marketing employee satisfaction survey is one that is served to a marketing employee of a company. This survey helps to bring down the levels of work stress for the marketing employees by trying to understand their problems and take action accordingly. It helps an organization to take the correct decision that will help in motivating employees and retaining them in the company.

Sample Marketing Employee Satisfaction Survey

Name of the marketing employee

Address of the employee

Official email address of the employee

Contact number of the employee

1. Do you always like to come to work?

a. Yes everyday

b. Not everyday

c. Sometimes some days

d. Don’t feel like coming at all

2. What are your feeling towards the marketing job role you have been assigned?

a. Very happy

b. Somewhat happy

c. Not at all happy

d. Don’t want to disclose

3. What is the number of years of service you have put through in the field of marketing?

a. 0-1

b. 1-2

c. 2-3

d. Above 3 years

4. When do you think you want to change your job?

a. After next one year

b. After next two years

c. After next three years

d. Do not change

5. Do you like working in the company of your colleagues?

a. Yes very much

b. Somewhat

c. No not at all

d. Can’t say

6. Are you satisfied with the way your superiors treat you in office?

a. Yes I like it very much

b. I like it sometimes

c. No I do not like the way I am treated

d. I don’t want to disclose

7. Do you feel you love the organization you are working for?

a. Yes I love my organization

b. May be sometimes

c. No I do not love my organization

d. I do not want to disclose it

Marketing Customer Satisfaction Survey

A marketing customer satisfaction survey is a marketing tool used to measure the level of satisfaction of the customers in products usage. This survey helps to obtain response from the customers for undertaking any changes in the product so that its usability amongst the customers improves. The aim of this survey is identify factors that push customers to choose the products of a specific company.

Sample Marketing Customer Satisfaction Survey

1. What do you like the most about our company products from the following aspects?

a. Affordable pricing

b. Best packaging

c. Free offers

d. Easy availability

2. How likely are you to shift the usage of products of our company when you get better offers from other companies?

a. Very unlikely

b. Somewhat likely

c. Very likely

d. Not too sure

3. What is your overall level of satisfaction with the features offered and your usage of the products of our company?

a. Extremely satisfied

b. Somewhat satisfied

c. Just about satisfied

d. Extremely unsatisfied

4. Are there chances of you to continue to purchase the products of our company?

a. Yes quite possible

b. Not possible

c. May be possible

d. Not sure

5. How likely are you to purchase our products from our company website if made available?

a. Very likely

b. Somewhat likely

c. Not at all likely

d. Can’t say

6. In case in future if you want to switch from buying our products to that of a competitor company then what will be the primary reason for it from the following reasons?

a. Deterioration in quality of the products

b. Rise in price of the products

c. Non availability of the products

d. Better offers from competitor company

7. What are the changes that you think will improve our products in the market when compared to that of competitors?

a. Quality of products

b. Better packaging

c. Lower pricing

d. Easy availability

Marketing Analysis Survey

A marketing analysis survey is one that basically helps a company in analyzing the market process. The survey is very useful for companies to understand the various key elements that can form potential for better profits. The requirements of customers in the market are also arrived at by using this survey.

Sample Marketing Analysis Survey

1. How many customers have you covered in this month?

a. 100 customers

b. 200 customers

c. 300 customers

d. 400 customers

e. Above 400 customers

2. Do you have competition for your products in the market?

a. Yes there is competition

b. No there is no competition

c. Yes there is competition for some products

d. I am not sure about it

3. What is the age group of customers you have for the products of your company?

a. 18 years and above

b. 24 years and above

c. 32 years and above

d. More than 35 years

4. What gender of customers purchase your company products more often?

a. Male

b. Female

c. Both male and female

5. What is the target market for your products?

a. Employed

b. Business persons

c. Students

d. Working women

6. To which category of persons do your customers mostly belong to from the following categories?

a. Unmarried

b. Married

c. Divorced and single

d. Senior citizens

7. Do you target married customers or singles to sell your products?

a. Married

b. Singles

8. How do you collect payment for the products sold to your customers?

a. Immediately

b. After a week

c. After a month

d. After a quarter

9. Do you think there are any techniques that can be introduced to better the sales of the products of your company?

a. New sales promotions

b. Better discounts

c. Free samples along with other products

d. Door to door marketing

10. Do you feel there is scope for further improvement in the sales for the products of your company in future?

_____________________________

Marketing Data Survey

A marketing data survey is one that is used as a statistical tool by companies to obtain the marketing data used by its marketing team. This survey helps to identify the areas of marketing that are strong and those that need to be changed by the company. The study also provides information with regard to the present and future needs of the customers which helps the companies to take control of the market for their products.

Sample Marketing Data Survey

1. Whom do you usually target for your marketing from the following customers?

a. Individuals

b. Companies

c. Government officials

d. All of the above

2. How many customers have you been able to reach so far in this month for marketing our products?

a. 0-50

b. 50-100

c. 100-150

d. Above 150

3. How many competitors do you have in the market at present with similar products

a. One

b. Two

c. Three

d. Many

4. What is the level of competition for the product at present in the market?

a. High competition

b. Moderate competition

c. Slight competition

d. No competition at all

5. What is the percentage of market that our company holds as against the competitors?

a. 10%

b. 15%

c. 20%

d. More than 20%

6. How do you receive payments for the products sold to the customers?

a. Immediate

b. Deferred

c. Once a month

d. Once a quarter

7. Can you tell the number of times a customer of our company is likely to purchase the products from us?

a. 10 times

b. 20 times

c. 30 times

d. More than 30 times

8. What is the average number of customers that our company will require to make profits above the overhead costs?

a. At least a minimum of 100

b. At least a minimum of 200

c. At least a minimum of 300

d. At least more than 300

Customer Service Feedback Survey

A customer service feedback survey is one that is used by a company in order to obtain feedback from its customers on the levels of service provided by it. This survey is important to assess service standards and also improve the services on obtaining the survey results. The questions framed in this survey should be simple and open ended for obtaining an honest feedback from the customers.

Sample Customer Service Feedback Survey

Name of the customer                     ___________________________________

Address of the customer                 ___________________________________

Phone number of customer             ___________________________________

Email address of customer              ___________________________________

1. Since how long have you been availing the services of our company?

a. One month

b. Around 3 months

c. Around 6 months

d. More than an year

2. Please rate the flow and availability of information from our company according to the following ratings?

a. Excellent

b. Good

c. Average

d. Poor

3. Please provide a rating on the fulfillment of service expectations and your overall opinion about the services provided by our company?

a. Excellent

b. Good

c. Average

d. Poor

4. Do you want our company to communicate personally with you or through email?

a. Personal correspondence

b. Email correspondence

5. Have you faced any problems with our company when availing the services from us?

a. Yes

b. No

6. Would you recommend our company to your friends and relatives to avail our services?

a. Yes

b. No

7. Please provide us a feedback on the areas that we need to improve in order to improve our services to our customers?

a. More number of customer service staff

b. Better facilities at the customer service desk

c. Lower charges for customer service requests

d. If any other, please mention

8. Please provide your valuable suggestions to improve the quality of services provided by our company?

_____________________________

9. Will you continue to avail services from our company in future?

a. Yes

b. No